Your account is where everything that's true about your company on Merch lives — who's on your team, where you ship from and bill to, how you pay, what's connected to what, and the agreements that cover it all. This page is a map of the settings; each section below has a deeper article.
#Who you are
- Profile — your personal name, contact info, and notification preferences.
- Account settings — your company name, industry, and account-wide preferences.
- Brand kit — your logos, colors, fonts, and brand guidelines so we apply them consistently across orders, proofs, and campaigns.
#Your team
- Team and users — invite teammates, manage seats, keep your team list current.
- Roles and permissions — how access works for the teammates on your account.
- Working with your account team — your assigned account rep, how to start new projects, and the three ways to reach us.
#What we ship and how we verify it
- Addresses — save shipping and billing addresses and keep them verified.
- Address validation rules — set the rules for which addresses we'll accept and ship to, at the account level or per campaign.
#How you pay
- Payment methods — cards and bank accounts on file.
- Billing and invoices — every invoice, paid or unpaid, with downloadable receipts.
- Auto-pay and account funds — automate invoice payment and pre-load funds for faster checkout.
#Connect Merch to your stack
- API keys and integrations — generate keys for your custom integrations.
- Integrations — Shopify, Salesforce, HubSpot, Zapier, and your own apps via REST API and webhooks.
#Security and the legal layer
- Security — passwords, sessions, and good account hygiene.
- Intellectual property and artwork — who owns what, and what to verify before sending us artwork.
- Legal and policies — the binding agreements that cover your account.
- Master service agreement — the MSA we sign to provision your account, and how custom agreements work.